Free Shipping On Any Order Over 100 Dollars !
In 2019 and for a limited time Canadian Classroom is offering FREE SHIPPING to all orders over $100 in Canadian and US Territory . Free shipping orders are shipped via Canada Post Expedited Service or Purolator Ground (depends on the location )
How do we ship?
We ship our orders by Canada Post and Purolator from Vancouver, Montreal and Toronto to all Canadian Provinces.
Regular mail Orders to Canada are sent via Canada Post Expedited service from Vancouver, Montreal and Toronto
Priority mail: By Canada Post Priority Mail
Overnight delivery: we have chosen TNT Express as our unique courier, P.O Boxes are not accepted
If you happen to have your own courier account, we will be happy to use it, a handling fee of 3 USD will be applied per order. If you live in the Greater Vancouver, you are welcome to visit us to pick up your parcel, please choose “local pick up” as the shipping method . And send us an email with the account number , your order number and Purchase Order Number if available
COVIT-19 update: We are shipping orders on a daily basis, however Canada Post , Purolator and USPS are presenting delays with deliveries. Please consider this delays before placing your order. Once the order has been shipped it can't be cancelled. if an order was shipped and you wish you cancel it, you must wait until you receive it and request an RMA (return merchant authorization ). From the moment an order is placed you have aproximately 24 hours to cancel it, once the status is shipped, cancellations will be denied.
Worldwide Shipping
We ship all international parcels via USPS first class (regular mail), priority mail ( priority parcels) or express (4-10 days shipping). Please note that international orders could be subject of customs fees by the local customs office. Merconnet is not responsible for any duties charges and customer is entitled to cover all fees in the country of destination.
Fraudulent Orders
due to the increase in Fraudulent activities on online purchasing,we do not offer shipping to the following countries:
- Nigeria
- Indonesia
- Belarus
- Bosnia
- Russia
- Romania
- Haiti
- Laos
- Oman
If you live in, or would like to ship as a gift to one of these countries listed above, please contact us directly and we go from there. We do and will continue to report any fraudulent transactions, We use a rather lengthy procedure to verify all orders before we ship them.
RETURNS
Customers have 30 days to return the merchandise for a refund and 1 year for exchanges in case of defective items (manufacturing defects). In order to send a return, please contact customerservice at canadianclassroom.com to get an RMA , we will send you a Return Merchant Authorization with the instructions to send your item back.
Please make sure to wrap the items with care and mark the envelope with your order ID. International RMAs (from other contries than USA and Canada) should send all returns using the post office, do not use any courier service .
